One Platform.
Infinite Possibilities.
OneBridge brings together voice, contact centre, messaging and integrations — built to connect teams, tools and customers with a single, flexible platform.
What OneBridge delivers
A modular platform that connects communications, customer experience and business systems — without the complexity.
One platform, many configurations
Design tenant-by-tenant feature sets, routing, policies and user experiences with a consistent operational model.
Integrations that feel native
Connect CRM, ticketing and data platforms so agents and users stay in-flow — with context and automation.
Security by design
Controls for identity, access, auditability and data protection — built to support regulated environments.
Solutions
Pick the outcomes you need today, then expand as your requirements evolve.
Unified Communications
Cloud voice, messaging and collaboration with simple administration and consistent policy control.
- ✓Voice & PSTNFlexible numbering, SIP connectivity and call handling.
- ✓Team enablementUser provisioning, roles, and multi-site governance.
- ✓AnalyticsUsage, quality and adoption insights in one view.
Contact Centre
Queueing, routing and agent tooling designed for performance and visibility — with deep integration options.
- ✓Smart routingSkills, schedules and rules to match customers to the right team.
- ✓Supervisor toolsLive dashboards, QA workflows and coaching support.
- ✓Customer contextSurface CRM records and history at the moment it matters.
Integrations
Build bridges between systems — and remove friction from customer and agent journeys.
CRM & Service Desk
Embed calling, presence, click-to-dial and call logging inside your CRM or ticketing tool.
Data & Reporting
Export events and metrics for BI, compliance reporting, and performance optimisation.
APIs & Webhooks
Automate provisioning, routing logic and workflows with an API-first approach.
Security & governance
Operate confidently with controls that support enterprise requirements.
Identity
Support SSO, strong authentication and role-based access control across tenants and teams.
Auditability
Track key actions and changes, helping compliance and operational assurance.
Resilience
Architect for continuity with policy-driven configuration and operational visibility.
Ready to see OneBridge in action?
Tell us about your environment and we’ll show you how to build the right configuration — fast.
Demo request
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